Question 1

Disable Dynamic Checkout Button when using Date Picker on Cart Page

Accepted Answer

Overview

Our app offers a Delivery Date Picker feature that allows buyers to choose a preferred delivery date for their orders. This feature can be added to the cart page of your Shopify store. However, when Dynamic Checkout is enabled, buyers might skip the cart page, thereby missing the chance to select a delivery date. This documentation provides solutions to address this issue.

Uncheck “Show dynamic checkout buttons” by go into Theme Editor > Product template > Buy buttons

Definitions:

Dynamic Checkout: A Shopify feature allowing buyers to skip the cart page and proceed directly to checkout, simplifying the buying process. Shopify Docs
Cart Delivery Date Picker: A feature in our app allowing buyers to select a preferred delivery date for their orders on the cart page.

Problem:

When Dynamic Checkout is enabled on your store, buyers can proceed to checkout without visiting the cart page, thereby bypassing the Delivery Date Picker. This results in orders with no selected delivery date, creating uncertainty for both buyers and the merchant regarding the delivery schedule.

✅ Solutions:

Disabling Dynamic Checkout:

To ensure that all buyers select a delivery date, consider disabling Dynamic Checkout on your store follow these steps from your Shopify admin:

Question 2

Multi-language Support for Internationalization (i18n) - Automatic Translate

Accepted Answer

🛠️ Multi-language Support (i18n) for Date Time Picker

| Available on: Pro Plan

✨ What is Multi-language Support (i18n)?

Our app's Date Time Picker automatically adapts to your customer's language, ensuring seamless date selection for international shoppers. It integrates smoothly with Shopify’s Translate & Adapt app, automatically detecting and displaying the correct language and date format based on the customer's locale. Merchants can also manually set a preferred language if required.

Supported Languages:

English (en) – default
Spanish (es)
French (fr)
German (de)
Portuguese (pt)
Italian (it)
Dutch (nl)
Japanese (ja)
Chinese Simplified (zh)
Chinese Traditional (zh-tw)
Korean (ko)
Arabic (ar)
Vietnamese (vi)
Hindi (hi)
Turkish (tr)

✅ Prerequisites

Pro Plan subscription.
Shopify Translate & Adapt App installed (recommended).
Multiple languages enabled on your Shopify store (Settings > Languages).

⚙️ Step-by-Step Setup

Install the Shopify Translate & Adapt app (optional but recommended).
Verify languages enabled in your Shopify admin (Settings > Languages).
Install or update CX Elevate: Date Time Picker to the latest version.
The Date Time Picker will now automatically adapt to your customers' locale. No settings needed, it is ON by default! ![Multi-language settings](https://storage.crisp.chat/users/helpdesk/website/-

Question 3

Support Mini Cart, Cart Drawer for Elite Billing Plan

Accepted Answer

| This feature is only available to Elite Billing Plan

Support Mini Cart, Cart Drawer or Side Cart

Overview

This feature allow your customer to choose delivery date or pickup date right on the Mini Cart / Cart Drawer / Side Cart.

How to use

Add Cart Date Picker extension on Theme Editor
Go to app Settings > General > Add extension > Turn on "Cart Drawer"

Theme Compatibility

This feature should works with all Shopify's theme 2.0 such as Dawn theme. If your theme has issue when loading the date picker at cart drawer, please contact us and we can help you to troubleshoot it.

Question 4

Get Started: CX Elevate: Date Time Picker

Accepted Answer

Welcome to CX Elevate - Date Time Picker, the essential Shopify app designed to enhance your store’s shipping management and improve customer satisfaction. This guide will walk you through the steps to get started with our app and make the most of its powerful features.

1. Install the App

Step 1: Visit the Shopify App Store

Navigate to the Shopify App Store and search for "CX Elevate - Date Time Picker."

Step 2: Add the App to Your Store

Click on the app and then click "Install." Follow the prompts to install the app on your Shopify store.

Step 3: Authorize the App

Once the app is installed, you’ll be prompted to authorize permissions for the app to access your store’s data.

2. Initial Setup

Step 1: Open the CX Elevate App

From your Shopify admin panel, go to "Apps" and click on "CX Elevate - Date Time Picker."

Step 2: Configure General Settings

Start with configuring the general settings.

CX Elevate: Date Time Picker onboarding steps

Step 3: Use the Theme Editor for Customization

Open the Shopify Theme Editor to further customize the date picker’s appearance on your store. Navigate to "Online Store" > "Themes" > "Customize." Find the CX Elevate section and adjust settings such as calendar layout, fonts, and delivery instructions.

Conclusion

With CX Elevate - Date Time Picker, you can offer a superior delivery experience for y

Question 5

Customize Seamlessly with CX Elevate's Full Customization in Theme Editor

Accepted Answer

A consistent and cohesive design is crucial for creating a memorable shopping experience on your Shopify store. The CX Elevate - Date Time Picker app offers a powerful feature: "Full Customization in Theme Editor." This allows you to customize your calendar directly within Shopify's Theme Editor. Let’s explore how this feature can benefit your store.

Key Benefits

Real-Time Preview: Customize your calendar and instantly see how it will look in your store.
Seamless Integration: Make adjustments within the Theme Editor without switching to Shopify Admin
Brand Consistency: Ensure your calendar matches your store’s design, enhancing the overall customer experience.

Real-Life Example

Consider you own a store called "LiveFishDirect," which specializes in delivering live fish to enthusiasts. With the "Full Customization in Theme Editor" feature, you can now customize the delivery calendar directly within the Theme Editor. This means you can see exactly how the calendar will look on your storefront without having to switch back and forth to the Shopify Admin panel. It streamlines the customization process, saving you time and ensuring that your calendar seamlessly integrates with the rest of your store’s design. This convenience allows you to focus more on your business and less on administrative tasks.

Quick Setup

**Open T

Question 6

Enhance Customer Communication with Special Info Messages

Accepted Answer

The CX Elevate - Date Time Picker app provides a valuable feature called "Special Info Messages" that allows you to display alerts, warnings, and informational messages to customers during checkout. Here’s how this feature can benefit your store.

Key Benefits

Clear Communication: Provide customers with important shipping information directly during the checkout process.
Reduce Confusion: Avoid misunderstandings about delivery schedules, shipping delays, or special conditions.
Enhance Customer Trust: Transparent communication builds trust and improves the overall customer experience.

Quick Setup

Go to “Info Message Settings”: Click “Show Info Message”
Choose “Info Message Style” to adapt with your messages: We have 3 types of Message: Info - Warning - Alert
Fill your Message Title and Message Content: Please write a brief and updated notice (ex: the weather) or any other information you need to inform your customers about
Save Settings: Save your changes

Real-Life Example

Consider you own a store called "Beauty of Flower," which delivers fresh flowers. Sometimes, severe weather conditions can delay deliveries. Before using CX Elevate, customers were often unaware of these delays, leading to dissatisfaction. With the "Special Info Messages" feature, you can now display a warning about potential weath

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