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# Adding Dynamic Rule

# Dynamic Rules Guide  
| Available on: **All plans**  
| Limits: **FREE: 1 rule**, **PRO: 3 rules**, **ELITE: 20 rules**

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## ❓What is Dynamic Rules?

**Dynamic Rules** is an advanced condition engine that lets you customize how delivery or scheduling logic works in your store based on specific **products** or **collections**.

Use cases include:
* Show/hide **date pickers** only for selected products
* Apply a special **processing buffer** for a certain product line
* Auto-apply custom **time windows** for a specific collection
* ....
* Please contact us if you need a specific use case which we currently don't have in the rule list.

The logic follows a simple structure:  
**IF (product or collection) THEN (apply predefined rule)**  
No coding required!

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## ✅ Prerequisites

* Make sure you’ve installed our app.
* Available on **all plans**, but rule count varies:
* FREE: 1 rule
* PRO: 3 rules
* ELITE: 20 rules

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## ⚙️ Step-by-Step Setup

1. Go to your app dashboard → **Settings** → **Dynamic Rules**
2. Click **Add Rule** to create a new condition
3. Enter a **Title** and (optional) **Description** for this rule
4. Under the **IF** condition:
* Select a **Target**:
    * Specific **Product** or
    * Specific **Collection**
5. Under the **THEN** action:
* Choose from your pre-set rules:
    * **Window Span**
    * **Smart Time Frame**
    * **Processing Time Buffer**
    * And more...
6. Click **Review & Create** to activate the rule  
✅ That’s it — your rule is now live!

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## 🧩 Advanced Configuration (Optional)

* Combine multiple IFs using OR/AND logic (coming soon!)
* Rule priority & override (planned)
* Export/Import rules across stores (on roadmap)

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## 🛠 Troubleshooting & FAQs

**Q: Can I set multiple rules per product?**  
A: Yes, but the total number of rules depends on your billing plan.

**Q: Can I request to add specific rule for my scenario?**  
A: Yes, please contact our support so we can evaluate your scenario.

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## 💬 Need Help?

Still stuck? Chat with our team using the **Live Chat** inside the app.
