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# Custom Fulfillment Text: Rename Labels to Match Your Store

| Available on: Elite Plan

### ❓What is Custom Fulfillment Text?

Do you wish "Delivery Date" said something else, like "Wedding Date"? Now you can change it.

Custom Fulfillment Text lets you rename the fulfillment labels Calla shows on your store instead of being stuck with the default wording like "Delivery Date" or "Pickup."

For example:  if you run a wedding or event store, you can rename **"Delivery Date"** to **"Wedding Date,"** or **"Delivery"** to **"Wedding."** Once you set it, that name shows up everywhere on your product page, cart, and checkout so everything matches.

This is great for **Elite merchants** or any store that doesn't fit the usual "Delivery / Pickup" wording.
###
### 💡 Benefits for Your Store
* **Everything stays in sync:**  your storefront, checkout, and discounts all use the same label, so nothing looks mismatched or confusing to customers.
* **Better customer experience:** shoppers see wording that actually makes sense for what they're buying, which builds trust and reduces confusion at checkout.
* **More flexibility, less limitation:** you're no longer boxed into a "Delivery / Pickup" model if your business runs differently.

### ⚙️ How to Set It Up
###### Step 1: In Calla's Settings, click the "Fulfillment" tab in the top navigation
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/a/5/aea5f41d128aa800/anh-man-hinh-2026-09-23-luc-14_1w68l3q.png =500x296)


###### Step 2: Find Find Delivery, Pickup, or Local Delivery  → "Customize Label" → click Edit.
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/a/5/aea5f41d128aa800/anh-man-hinh-2026-09-23-luc-14_12lxjem.png =500x300)


###### Step 3: Set the Display label, e.g. "Wedding date Date," "Wedding date Day," "Wedding date Time".
![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/a/5/aea5f41d128aa800/anh-man-hinh-2026-09-23-luc-14_19bdfds.png =500x224)

###### Step 4: Open Advanced settings to edit the Date, Day, and Time labels separately.
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/a/5/aea5f41d128aa800/anh-man-hinh-2026-09-23-luc-14_q4991b.png =500x320)


###### Step 5: Use "Preview" to see exactly how the new labels appear to customers (at cart).
![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/a/5/aea5f41d128aa800/anh-man-hinh-2026-09-23-luc-14_dc9ggs.png =500x280)
###### Step 6: Click "Save" at the top right of the page. This makes the new labels live for all orders across your store.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/a/5/aea5f41d128aa800/anh-man-hinh-2026-09-23-luc-14_hbdqxi.png =500x213)

### 🛠 Troubleshooting & FAQs
**Q: If I rename a label, will it mess up my past orders?**
A: No. Renaming only changes what's shown going forward. It won't touch or change any past order data.

**Q: Do I need to edit my theme or checkout myself after renaming?**
A: No. Once you rename it, your customers will automatically see the new name on the Cart Page and Cart Drawer. As for you, the new name will also show up on your Calla dashboard and on the order details in Shopify Admin.

**Q: Will this affect my Weekdays Discount or other promotions?**
A: Yes, in a good way. Your discounts will now work more reliably with your custom label instead of only working with the default "Delivery Date."

**Q: Is this available on my plan?**
A: This feature is available on the **Elite plan**

### 💬 Need Help?
Have questions or need setup assistance?
Start a [Live Chat](https://go.crisp.chat/chat/embed/?website_id=0888eef8-7d3a-4216-9994-2c9394fe46ed) **or reach out through the** [Autoserve helpdesk](https://autoserve.crisp.help/en) - We're here to help!