Available for Pro users and above, this update connects date-based promotions directly to your customer’s checkout. It automates your offers—including shipping, orders, and products—to save you time and boost sales.

1. Promotion

Valid for Elite users

⏩ Overview

Promotions help you increase purchases and improve checkout conversion, especially during slower business days or lower-performing time periods.

Tailor demand to fit your shop’s capacity:

• Shipping & Delivery: Offer incentives for mid-week deliveries to balance your schedule.
• Order Flow: Encourage early bookings for busy seasons like Valentine's Day or the holidays.
• Product Demand: Promote specific products based on the date selected.

Choose your discount type

Select your discount type:

• Order discount
• Product Discount

Select one or more order methods:

• Delivery
• Pickup

**Turn on product visibility: **Tick Show product extensions if you want the promotion to appear in supported product extension areas

Send customers to checkout faster: Tick redirect-to-checkout support for promotion claim buttons if you want customers to move directly toward checkout after claiming the offer.

🔑 Customer experience

When set up correctly, this promotion can improve the shopping experience in several ways:

• The offer can appear closer to the customer’s decision point
• Shoppers can see promotion details more clearly on the product page
• Customers can move more smoothly from promotion to checkout (Available for shopify plus)
• Discount messaging becomes more visible and easier to act on

This is especially helpful for you who want fewer drop-offs between seeing a promotion and completing an order.

❓ FAQ

Can I apply a discount to the shipping fee?

• Yes. Your customer will multiple choose Product discounts, Order discounts and Shipping discounts

How do I change the discount after the trigger is already running?

• Go back to CX Elevate > Promotion, open the active promotion, update the discount settings, and save your changes. It is best to test the promotion again after editing it.

2. Surchage

Valid for Pro users and above

⏩ Overview

Set surcharge for specific delivery or pickup dates during the week.

🔑 Customer experience

Easily add extra fees for specific dates during the week for both delivery and pickup.

❓ FAQ

Which plans support surcharge?

• This is valid for Pro plan and above.

Do I have to create separate rules for delivery and pickup surcharges?

• Yes. You can now manage surcharges for both delivery and pickup.

3. Other Changes

Reliable Delivery Pickers

Delivery and picker display issues were improved to help you present more accurate delivery-related options.

Why it matters: This helps reduce confusion for customers when selecting delivery-related choices.

Theme Compatibility

Cart drawer compatibility was improved across more Shopify themes.

Why it matters: This helps promotions and related experiences work more reliably across different storefront themes.

Improved mobile Shopify navigation

Shopify mobile navigation was improved for a smoother admin experience.

Why it matters: This makes it easier for you to manage the app on mobile devices.

• Improved Restriction Days: Improved display logic ensures customers select the correct days, reducing confusion.
• Real-Time Order Sync: Updated dashboard fetching and order visibility ensure you never miss an order, keeping your production on schedule.
• Faster Order Tracking: Real-time updates keep your order visibility accurate to ensure your fulfillment stays on time.

Updated on: 24/04/2026